Testimonials

Real Voices, Real Experiences: Our Rogue Valley Patients Share Their Journeys

At Audiology Associates of Southern Oregon, we believe in guiding you toward better hearing with genuine care. For nearly 40 years, our local, family-owned practice has focused on ensuring every patient feels supported, understood, and truly hears the world around them.

From your initial hearing consultation to finding the perfect solution, we’re dedicated to making your experience clear, comfortable, and empowering. We know how vital clear hearing is for enjoying everything Southern Oregon offers — from the tranquility of the Rogue River to the lively buzz of local gatherings.

Discover what our neighbors in Grants Pass, Medford, and Ashland have to say about their journey with us:

  • Merrie Y

    I am 80 years old and was a little afraid to get my hearing tested. I was greeted warmly when I arrived before my appointed time and was immediately taken back to the testing room by Dr. Jeff. He explained the procedure in great deal and made me feel comfortable.

    After the testing, Dr. Jeff presented me with several options as the test revealed that I had a moderate to severe hearing loss. He was so kind and helpful and I decided to go ahead with the hearing aids that he suggested.

    The fitting procedure was easy and my new aids will be ready in approximately two weeks. Thanks to Dr. Jeff and his kind and careful way he treated me, I will be able to hear again! Thank you Dr. Jeff.

  • Mira S

    Craig Berg, Au.D is knowledgeable and was so helpful to me in my journey of getting my first hearing aids. He recommended the perfect ones for my particular hearing loss. He makes himself available for questions is so supportive.

    Marlo, the receptionist is lovely and friendly.

    I highly recommended Audiology Associates of Southern Oregon.

  • Bob & Sherry

    I have already written a post about Audiology Associates, but I am happy to write this one as well. They are a wonderful group of doctors and staff. My wife and I have been going there for quite some time now, and we wouldn’t go anywhere else. They are thorough. If you have need of hearing aids, they will patiently go over many different options with you and explain the positives and negatives about each.

    Once you select a hearing aid or hearing aids that are right for you, they do followups to make sure the hearing aids are working well for you. If they need adjustment, they take care of that as well as cleaning the hearing aids and supplying new tips. Wait times at their office are more than acceptable.

    Every time we go, we feel like we are visiting family friends. We highly recommend them with total confidence.

  • Merrie Young

    Hi, Dr. Jeff,

    I tried to leave a new review but it only took me to my original review. I just want to thank you for my new “ears” — it’s amazing. I can hear my five dogs (who sleep in my bedroom at night) breathing. I now hear the birds chirping, the frogs, and the sound of my waterfall over my pond. I now have the TV sound down to 15, where before I had to have it at 45 to be able to hear and understand what they were saying. I really didn’t know how much I wasn’t hearing. It reminds me when I got my first pair of glasses and I realized the trees actually had individual leaves. What a difference this has made to my life, and worth every penny. Thank you again, Dr. Jeff, and I will see you on May 17 for my follow-up!

    Best regards,

    Merrie E. Young

  • Carole Steele

    After years of living with my husband’s hearing loss, I burst into tears when he came home wearing his new and improved hearing aid. They were tears of joy, because for the first time in 38 years he could hear me speaking in a normal voice while standing 25 feet away.

  • Edward Roy

    I have seen many audiologists and worn many brands of hearing aids. When I moved to Grants Pass in 1997, it was my good fortune to be referred to Audiology Associates of Southern Oregon. The professionalism, knowledge, and genuine caring for the patient of this father-and-son team places them as number one of all the audiologists I have known. I recommend them without reservation.

  • Elaine George

    Dr. Jeff Berg was exceptional. He explained all aspects of audiology regarding my hearing issues. He is very welcoming, professional, and an expert in his field. I will recommend him to my friends who can benefit from his expertise.

  • Shari Friebus

    The staff that I encountered at Audiology Associates of Southern Oregon were all very friendly, professional and respectful. They seem to genuinely care, and the audiologist explained everything thoroughly and was very patient with all my questions. This was my first time visiting this office, and so far I am very impressed!

  • Sarah Allen

    Our experience at Audiology associates of Southern Oregon in Grants Pass was amazing. I was really impressed with the thorough testing they did on my four-year-old daughter. Everyone was kind, the environment was clean and everyone was very professional. I would recommend this office to anyone looking for an audiologist.

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